Shipping policy
Shipping Policy
At MXparts we work to get your order shipped as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays may begin processing on the next business day.
Shipping Times
Estimated delivery times are:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days, when available
Please note that shipping times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.
Tracking
Once your order has shipped, you will receive a tracking number by email or through the contact information provided at checkout. Tracking information may take up to 24–48 hours to update.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout. If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee that the address can be changed once an order has shipped.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us as soon as possible. We may request photos or other information to help resolve the issue.
International Orders
International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer.
If you have any questions about shipping, please contact us before placing your order.